Our customers usually find us by word of mouth. We strive to build relationships and lifelong customers. Russ goes above and beyond to fix their fireplace. He is a good teacher and works to educate you while answering your questions. Other fireplace companies in town also refer us for more difficult jobs.
Once we solve their problem, they are lifelong customers. Thank you for your great reviews.
"Thank you for the great results on fixing and repairing our gas fireplaces! I didn't realize how dirty they were until I saw how clean you got them! Highly recommended!"
~ Silver B.
"I’ve worked with Russ and Shelly in the past in the fireplace, stove, and gas log business. Honestly, it’s hard to find better people than them! They are hard working, creative, honest, and hard working people. I HIGHLY suggest that you hire them for any of your fireplace needs! I cannot recommend them enough!"
~ Amber R.
"Russ did a fantastic job cleaning and repairing our 2 gas fireplaces. They are so clean you can't even see the glass! Professional and fast. Recommended without hesitation!"
~ Patrick B.
"Russ did a great job on both our gas fireplaces. He cleaned inside and out, and nicely arranged our gas fireplace logs. The film that develops on the glass was completely gone! He's very professional. I'd recommend him to anyway."
~ Jan B.
"Definitely recommend Russ at Fireplace Pros. He was responsive and helpful over the phone to get a visit scheduled. He was gracious even when we were a little late for our appointment with him. Gave us a good recommendation for a reasonable cost. Presented viable options without pressure of up-selling products or services. Will use again!"
~ MBK
"Russ was very professional, fast and efficient! Would recommend for your all your chimney cleaning needs."
~ Aaron O.